When an experienced HVAC pro opened a new Connecticut company in 2024, he turned to longstanding distributor SASCO CASCO for support.
“I have been dealing with SASCO for over 25 years,” said Mark Tiso, Commercial Sales Manager at Awesome Heating and Cooling. “They have always treated me great with product knowledge, prompt deliveries and customer service.”
Awesome Heating and Cooling was quick to become an LG Pro dealer at the distributor’s urging. Awesome employees have taken advantage of additional product training, technical support and site visits that include everything from duct design and layout to equipment startup and service calls.
One day, Awesome Heating and Cooling reached out when a commercial customer couldn’t connect their new LG system to their phone app. SASCO’s experts stepped in with their extended LG knowledge and helped identify the proper thermostat needed to complete the smart app connection.
The end result? A commercial customer who was happy with the flexibility to control their new system from anywhere.
“They have been there for us through numerous LG projects,” Mark said. “I am extremely happy with the products and service SASCO has consistently given our companies.”